Privacy Policy for [Car Rental Company Name]

Faroe Rental  is committed to protecting the privacy and security of the personal information of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us, whether through our website, mobile applications, or in-person services.

Information We Collect

We may collect personal information from you when you make a reservation, rent a vehicle, contact our customer service, or otherwise interact with us. The types of personal information we may collect include:

• Contact information (e.g., name, email address, phone number)
• Driver's license information
• Payment information (e.g., credit card details)
• Vehicle preferences
• Location information (if provided voluntarily for navigation services)
• Any other information you choose to provide to us

How We Use Your Information

We may use the information we collect for various purposes, including but not limited to:

• Processing reservations and rental transactions
• Providing customer support and responding to inquiries
• Improving our services and website functionality
• Communicating with you about promotions, special offers, and updates
• Complying with legal and regulatory requirements
• Preventing fraud and ensuring the security of our services

Information Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

• With service providers and business partners who assist us in operating our business and providing services to you (e.g., payment processors, vehicle maintenance providers)
• With law enforcement agencies, government authorities, or other third parties as required by law or to protect our rights, property, or safety
• In connection with a corporate transaction, such as a merger, acquisition, or sale of assets

We will not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices and Rights

You have the right to access, correct, or delete your personal information held by us. You may also opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our communications or by contacting us directly.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the revised policy on our website with the effective date indicated.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at [email protected].

Terms & Conditions

Terms and Conditions

Car, deposit and extra is paid om pick-up date. (Card/cash is accepted)

Deposit is returned on drop-off date.

Renter have the option to include/exclude Self-insurance (120 DKK per day)

The insurance does not cover:

•If the car is used for illegal activities.

•If the driver is under the influence of alcohol or drugs.

•Any damage to the interior of the car, e.g. seats, mats, etc.

•Speeding or parking tickets, toll roads, etc.

•Damages to the clutch caused by inappropriate use of manual transmission.

•If wrong fuel is added to the car.

•If car keys get lost.

•Damages to the bottom of the car, caused by driving on bad roads.

•Medical/hospital charges/bills in case of injury.

•Towing the car, if the car has gone off the road.

Damage charges: 5.000 DKK will be charged for each damage on date of return if Self-insurance is excluded in the rental agreement.

1.500 DKK will be charged for damage on date of return if Self-insurance is included in the rental agreement. Renter will have to pay for unpaid-for subsea tunnel trips, if car is returned without a full tank, parking tickets etc. on date of return.

Accident: If the renter or additional driver is not responsible for the accident, a written confirmation from the counter-part must be obtained and submitted. All material damages must be reported to the police, phone (+298) 35 14 48. You are also oblige, to notify us immediately about the accident/damage under the number (+298) 55 11 33

You are welcome to call us and ask if it is possible for you to have the car longer than stated in the agreement.

If the car is not delivered at the time agreed, renter may have to pay for this, if you do not call us beforehand to let us know that you will be delayed.

Fuel-tank is full when you get the car, and we expect a full tank when you return it. (Fill up cost + 300 DKK will be charged out of deposit if not full)

Waste, food etc. shall not be left in the car. The car shall not be covered in dirt. If the car is delivered extremely dirty, we will charge a fee from the deposit for taking extra time cleaning the car.

Smoking is strictly forbidden

The renter is responsible for the rental car and is not permitted to allow any other person to drive the vehicle, except for those authorized and listed in the rental agreement.

The renter have the opportunity to inspect the vehicle before the renting term begins and confirm that it is in good operable condition.

The renter will be held accountable, for any damages or cleaning fees sustained while renting the car.

The renter agrees to release FaroeRental (Sp/f Tatink) from any damages, injuries, illegal activities, property loss, or death caused while renting the car and forever after.

Reservation is not valid until you have received a confirmation email. The confirmation e-mail is your receipt. All prices are in Danish kroner (DKK) and Faroese sales tax (MVG) is included.